Job Title: Patient Coordinator

Location: Dobbs Ferry, NY

Job Type: Full-time, Part-time

About Us:
At Eyes on Hudson, we are committed to providing exceptional eye care services to our community in the Rivertowns. Our team of dedicated professionals works together to ensure that every patient receives personalized and compassionate care. We are currently seeking a friendly and organized Patient Coordinator to join our team.

Job Summary:
The Patient Coordinator will serve as the first point of contact for our patients, ensuring a positive experience from the moment they enter the office. This role involves managing patient appointments, handling administrative tasks, assisting with insurance authorizations, and screening patients for their exam. The ideal candidate will have excellent communication skills, a professional demeanor, and a passion for patient care.

Hours are Tuesday-Friday 10am-6pm and Saturday 10:00am-4:00pm

Key Responsibilities:

• Greet and check in patients with a welcoming attitude

• Schedule and confirm patient appointments

• Assist patients with completing necessary forms and documents

• Handle patient inquiries via phone, email, and in-person

• Verify insurance information and assist with billing questions

• Checking out patient and collecting co-pays for visit

• Coordinate with optometrists and other staff to ensure smooth office operations

• Maintain a clean and organized front office area

• Preparing patients for their exam with an entry screening

Qualifications:

• High school diploma or equivalent required

• Previous experience in a healthcare setting is beneficial but training will be provided

• Strong customer service skills and a patient-centric approach

• Proficiency in using office software, including scheduling software and G-Suite

• Ability to multitask and work in a fast-paced environment

• Excellent communication skills, both verbal and written

• Attention to detail and strong organizational skills

• Familiarity with insurance processing is a plus but training will be provided

What We Offer:

• Competitive salary starting at $25/hr

• Health and dental insurance

• 401k + matching contribution

• PTO and paid holidays

• Opportunities for professional development and growth

• A supportive and easy-going work environment

• Employee discounts on optical products and services

How to Apply:
If you are passionate about providing excellent patient care and are interested in joining a dynamic team, please submit your resume and a cover letter to hiring@eyesonhudson.com 

We look forward to hearing from you!

Application Deadline: Friday, August 23rd

Equal Opportunity Employer:
Eyes on Hudson is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.